Responsible Gambling

We are committed to helping our players keep gambling safe and under control. Our responsible gambling page explains the tools and support available on the site so you can manage play, set sensible limits, and pause or close your account if you need to. If you ever want help putting controls in place, contact our team or use the account settings to make changes.

Player protection principles

We believe gambling should be entertainment and not a source of harm. We promote responsible play by offering clear options to limit spending and time, and by making it straightforward to take breaks or self-exclude. We encourage players to set personal rules and to check activity regularly.

Activity-control tools

We provide a range of tools you can use to manage your account activity. These are available in your account settings or by contacting support. Typical options include:

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Example ranges commonly used are $10 - $5,000, but you can choose amounts that suit your situation.

Loss limits

Loss limits let you cap net losses over a set period so you don’t exceed a pre-defined amount. You can apply these limits for short periods or longer terms depending on your needs.

Time limits and session controls

Use session reminders or set daily play time limits to avoid long sessions. You can also configure automatic logouts after a set period of activity.

Self-exclusion and account breaks

If you need a break, you can request a temporary account suspension or a longer self-exclusion. Temporary breaks are a good short-term option, while self-exclusion is for when you want a more extended period away from play. To arrange either, visit your account settings or contact support at [email protected].

Recognizing problematic behaviour

Watch for warning signs such as chasing losses, spending more time or money than intended, neglecting work or family, borrowing money to gamble, or hiding activity. If you notice these patterns in yourself or someone you know, consider activating limits or taking a break.

Tips for staying in control

Set practical rules before you play - choose a deposit limit, decide how long you will play, and stick to it. Treat gambling as a form of entertainment with a fixed budget. Keep bank cards separate if that helps, and never chase losses.

Professional help and next steps

If you need further support beyond the tools we offer, consider contacting a professional support service in your area. We can help direct you to resources and provide account assistance on request. To speak with our team about tools or self-exclusion, email [email protected]. We take reports of problem gambling seriously and will work with you to apply the measures you request.